Community guidelines

A place to say it to people who get it.

The community is where parents, spouses, members, sponsors, and program staff talk to each other under nicknames. Here is what it is for, what it is not, and how it stays safe.

Before anything else

This is not therapy and it is not crisis support. If someone is in danger, or gambling has become an emergency tonight, the helpline comes first. It is free, confidential, and open all day and night.

National Problem Gambling Helpline:Call 1-800-MY-RESET Text 1-800-MY-RESET Chat online

What the space is for

What you noticed and what you said. What helped and what backfired. How it feels to be the person who connected an account, and how it feels to be the person watching. Questions for people who have been there. The team posts updates in Announcements.

The rules

Nicknames only. No real names, no last names, and no naming the person you share activity with. Your community nickname is separate from your GuardRail account, and your accountability partner cannot tell which posts are yours.
Numbers and bank names are yours to keep. Say “it was more than we could afford” rather than the amount. The app will ask you to take one more look if a post contains dollar amounts, bank names, or account numbers. It never blocks you.
No advice about specific bets, and nothing that promotes gambling. No picks, no operators, no “this one is safe.”
No diagnosing anyone. Nobody here is anyone else's clinician, and role badges are self-declared.
Be kind. People arrive here on a bad day. Assume that.
Adults only. You confirm you are 18 or older when you pick a nickname.

How moderation works

Every post and reply has a Report button. Reports go to the platform team, who can remove a post with a reason the author sees, dismiss a report, or pause someone's posting for one, seven, or thirty days. Removed posts stay visible to their author with the reason. Nothing from the community is ever shown to your accountability partner, and nothing here touches your risk score.